Introduction to DBV Comprehensive Family Health Insurance
DBV Comprehensive Family Health Insurance is an insurance service covering all medical needs for you and your family — from daily healthcare and periodic check-ups to complex surgeries and special treatments — valid throughout the entire territory of Vietnam.
Why you should choose
DBV Comprehensive Family Health Insurance
A variety of insurance packages with premiums from just VND 192,000
Coverage up to VND 100,000,000
Hospital fee guarantee at the network of affiliated hospitals
Applicable to customers aged 01 to 65
Insurance benefits
Coverage up to
100,000,000
VND / Person
Maximum coverage
800,000
VND / Day *
Funeral allowance up to
5,000,000
VND / Person
(*) For hospitalization cases. Specific cases are regulated according to the insurance coverage
Claims process
Easy - Simple - Fast
Report the Loss
Call the DBV customer care hotline (1900 9696 90) as soon as an insured event or medical treatment occurs
Submit Your File
Gather all required documents, including: a Claim Request Form (per DBV's template), medical documents, and relevant financial receipts. Submit the physical file directly or by post to a DBV office or agent
Receive Payment
Check the processing status under "Personal" → "Claims History" in the app. DBV will process and transfer the payment to your registered beneficiary account once your file is approved.
About DBV
DBV Insurance Group, formerly Aviation Insurance (VNI), is continuously growing and strongly rising to become one of the market's leading insurance companies. In particular, with the accompaniment of strategic shareholder DBI and support from the BSH Insurance financial ecosystem, DBV has a solid foundation to deploy comprehensive insurance solutions and deeply apply digital technology to improve service quality...
Learn more about DBV
About DBV
DBV Insurance Group, formerly Aviation Insurance (VNI), is continuously growing and strongly rising to become one of the market's leading insurance companies. In particular, with the accompaniment of strategic shareholder DBI and support from the BSH Insurance financial ecosystem, DBV has a solid foundation to deploy comprehensive insurance solutions and deeply apply digital technology to improve service quality...
Learn more about DBV
Insurance Consultation Hotline
1900 2198
Contact the hotline to have SFinance's team of experts answer your questions and help you choose an insurance package that fits your needs and financial capacity.
Insurance Consultation Hotline
1900 2198
Contact the hotline to have SFinance's team of experts answer your questions and help you choose an insurance package that fits your needs and financial capacity.
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Frequently Asked Questions
SFinance currently partners with reputable insurance companies to offer voluntary insurance products that help protect customers' health and finances.
SFinance currently partners with reputable insurance companies to offer voluntary insurance products that help protect customers' health and finances.
Buy insurance at SFinance – A wide range of health, accident, and vehicle insurance packages, premiums from just VND 1,250/day, ultra-fast claims via the app
SFinance is proud to be an insurance agent partnering with Vietnam's leading insurance providers such as VBI, DBV, MIC, and more — offering a diverse insurance ecosystem that comprehensively protects your health, finances, and assets for you and your family. With flexible premiums starting from just VND 1,250 per person per day, a simple registration process, and fully online claims through the app, SFinance helps you stay at ease against life's risks without worrying about extra costs.
1. Details of insurance products at SFinance
| Information | SFinance insurance product details |
| Products offered | Comprehensive health insurance for individuals and families, personal accident insurance, car/motorbike civil liability insurance |
| SFinance's insurance partners | Partnering with leading, financially strong insurance companies such as: VietinBank Insurance Phuong Nam, Tasco Insurance Co., Ltd., DBV Insurance Group JSC... |
| Premium | From VND 1,250/person/day up to VND 60,000/year, depending on the package and coverage limit |
| Coverage limit | Ranges from VND 100 million to VND 250 million depending on the product |
| Nature of participation | Entirely voluntary insurance — not mandatory and not a condition for loan approval or disbursement. |
| How to register | Online via the website, the SFinance app, or in person at an SFinance transaction point |
| Claim method | 100% online via the insurance company's app or through the support hotline |
Note: The insurance products above are voluntary products issued by partner insurance companies, which are responsible for claims payment in accordance with the original insurance rules and terms. SFinance acts as a distribution agent, providing consultation and connecting customers with insurance partners.
Featured insurance packages at SFinance
| VBI Care Comprehensive Health Insurance | A premium, flexible health insurance program for everyone from children to adults, covering medical costs from illness, sickness, accidents, and maternity. Premiums from just VND 1,250/person/day, coverage up to VND 240 million, up to VND 120 million/year for inpatient treatment & surgery, direct hospital fee guarantee at medical facilities, and ultra-fast claims via the MyVBI app. |
| DBV Comprehensive Family Health Insurance | An insurance solution for all your family's medical needs, from daily care and periodic check-ups to complex surgery, valid throughout Vietnam. Premiums from just VND 192,000, coverage up to VND 100 million, hospital fee guarantee at a network of affiliated hospitals, for customers aged 1 to 65. |
| VBISafe Accident Insurance | A trusted companion against any unexpected accident, applicable to Vietnamese citizens and foreigners living and working in Vietnam aged 1 to 65. Maximum sum insured of VND 250 million/year, no waiting period when an accident occurs, fully online claims, and a nationwide hospital fee guarantee network. |
| DBV Mandatory Car Civil Liability Insurance | A mandatory insurance package required by law, helping car owners compensate third parties for health, life, and property damage caused by their vehicle. Liability limit of VND 150 million/person/accident for health and life, and VND 100 million/accident for property. |
| MIC Motorbike Civil Liability Insurance | Mandatory insurance for motorbike owners, compensating third parties for bodily injury, loss of life, and property damage. Premiums from just VND 60,000/year, benefits up to VND 150 million, an e-certificate issued in just 30 seconds, and coverage valid for up to 3 years. |
2. Is buying insurance through a finance company safe, and what are the benefits?
SFinance is an insurance agent, legally partnering with reputable insurance companies such as VietinBank Insurance Phuong Nam, Tasco Insurance Co., Ltd., DBV Insurance Group JSC, and more. Your insurance contract is issued entirely by the partner insurance company. The entire claims and payment process is carried out 100% on the insurance company's app, or directly supported by the insurance company's own advisory team.
Benefits of buying insurance through SFinance:
- Guaranteed 100% of benefits in accordance with the original insurance rules issued by the insurance company.
- Products designed to optimally match real financial needs, often bundled with exclusive promotions and support from SFinance.
Loan protection insurance benefit upon death: In the event of an unfortunate risk, the compensation will be paid to the legally designated beneficiary organization/individual, or to the legal heirs in accordance with the law.
Regarding insurance premiums: The premium you pay is entirely the original premium set by the issuing insurance company — SFinance does not collect any additional fees.
3. Procedure for filing an insurance claim when a risk occurs
You can file an insurance claim in 2 flexible ways:
Method 1: Contact the hotline
- Call the insurance company's hotline or the SFinance hotline (1900 2198).
- You will be connected to the insurance company's dedicated support staff to guide you through completing your claim file.
Method 2: Through the app
- Download and log in to the partner insurance company's app (e.g., MyVBI).
- Declare the loss by photographing your medical records/the scene and submitting them online via the app.
- The system receives, assesses, and processes your file.
- Receive your claim payment transferred directly to your account once your file is approved.
4. Guide to looking up, updating information, and renewing your contract
4.1. Look up your insurance contract online
To check a contract you've purchased, simply visit the partner insurance company's lookup website (e.g., tracuu.baohiemtasco.vn) and enter your Certificate of Insurance number. If you've forgotten your certificate number, call the SFinance hotline for support in retrieving it.
4.2. Updating contract information & cancelling your insurance contract
Cancelling your insurance or updating personal information (name, phone number, ID card, etc.) is done simply in 3 steps:
- Call the Hotline 1900 2198 to notify your request to cancel the contract or update information.
- Fill out the required form and provide the relevant valid documents.
- Submit at an SFinance transaction point or send directly to the partner insurance company for processing.
4.3. Renewing your insurance
You can fully renew your insurance contract upon expiry, depending on each product's policy. Simply contact an SFinance advisor for support with the renewal procedure to continue enjoying your full insurance benefits.
5. Contact and support channels
If you have any questions and need insurance support, our customer care team is always ready to help via the SFinance insurance consultation hotline: 1900 2198, or through the direct hotline of our partner insurance companies.
With SFinance's diverse insurance ecosystem, any risk to the health, accidents, or assets of you and your family will be protected safely, transparently, and quickly. Contact SFinance today to get advice on the insurance package that best suits your needs!
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