Accident Insurance VBI

SFinance is proud to be an insurance agent partnering with Vietnam's leading insurance providers such as VBI, DBV, MIC, and more — offering a diverse insurance ecosystem that comprehensively protects your health, finances, and assets for you and your family. With flexible premiums starting from just VND 1,250 per person per day, a simple registration process, and fully online claims through the app, SFinance helps you stay at ease against life's risks without worrying about extra costs.

1. Details of insurance products at SFinance

Information	SFinance insurance product details
Products offered	Comprehensive health insurance for individuals and families, personal accident insurance, car/motorbike civil liability insurance
SFinance's insurance partners	Partnering with leading, financially strong insurance companies such as: VietinBank Insurance Phuong Nam, Tasco Insurance Co., Ltd., DBV Insurance Group JSC...
Premium	From VND 1,250/person/day up to VND 60,000/year, depending on the package and coverage limit
Coverage limit	Ranges from VND 100 million to VND 250 million depending on the product
Nature of participation	Entirely voluntary insurance — not mandatory and not a condition for loan approval or disbursement.
How to register	Online via the website, the SFinance app, or in person at an SFinance transaction point
Claim method	100% online via the insurance company's app or through the support hotline

Note: The insurance products above are voluntary products issued by partner insurance companies, which are responsible for claims payment in accordance with the original insurance rules and terms. SFinance acts as a distribution agent, providing consultation and connecting customers with insurance partners.

Featured insurance packages at SFinance

VBI Care Comprehensive Health Insurance	A premium, flexible health insurance program for everyone from children to adults, covering medical costs from illness, sickness, accidents, and maternity. Premiums from just VND 1,250/person/day, coverage up to VND 240 million, up to VND 120 million/year for inpatient treatment & surgery, direct hospital fee guarantee at medical facilities, and ultra-fast claims via the MyVBI app.
DBV Comprehensive Family Health Insurance	An insurance solution for all your family's medical needs, from daily care and periodic check-ups to complex surgery, valid throughout Vietnam. Premiums from just VND 192,000, coverage up to VND 100 million, hospital fee guarantee at a network of affiliated hospitals, for customers aged 1 to 65.
VBISafe Accident Insurance	A trusted companion against any unexpected accident, applicable to Vietnamese citizens and foreigners living and working in Vietnam aged 1 to 65. Maximum sum insured of VND 250 million/year, no waiting period when an accident occurs, fully online claims, and a nationwide hospital fee guarantee network.
DBV Mandatory Car Civil Liability Insurance	A mandatory insurance package required by law, helping car owners compensate third parties for health, life, and property damage caused by their vehicle. Liability limit of VND 150 million/person/accident for health and life, and VND 100 million/accident for property.
MIC Motorbike Civil Liability Insurance	Mandatory insurance for motorbike owners, compensating third parties for bodily injury, loss of life, and property damage. Premiums from just VND 60,000/year, benefits up to VND 150 million, an e-certificate issued in just 30 seconds, and coverage valid for up to 3 years.

2. Is buying insurance through a finance company safe, and what are the benefits?

SFinance is an insurance agent, legally partnering with reputable insurance companies such as VietinBank Insurance Phuong Nam, Tasco Insurance Co., Ltd., DBV Insurance Group JSC, and more. Your insurance contract is issued entirely by the partner insurance company. The entire claims and payment process is carried out 100% on the insurance company's app, or directly supported by the insurance company's own advisory team.

Benefits of buying insurance through SFinance:

• Guaranteed 100% of benefits in accordance with the original insurance rules issued by the insurance company.
• Products designed to optimally match real financial needs, often bundled with exclusive promotions and support from SFinance.

Loan protection insurance benefit upon death: In the event of an unfortunate risk, the compensation will be paid to the legally designated beneficiary organization/individual, or to the legal heirs in accordance with the law.

Regarding insurance premiums: The premium you pay is entirely the original premium set by the issuing insurance company — SFinance does not collect any additional fees.

3. Procedure for filing an insurance claim when a risk occurs

You can file an insurance claim in 2 flexible ways:

Method 1: Contact the hotline

1. Call the insurance company's hotline or the SFinance hotline (1900 2198).
2. You will be connected to the insurance company's dedicated support staff to guide you through completing your claim file.

Method 2: Through the app

1. Download and log in to the partner insurance company's app (e.g., MyVBI).
2. Declare the loss by photographing your medical records/the scene and submitting them online via the app.
3. The system receives, assesses, and processes your file.
4. Receive your claim payment transferred directly to your account once your file is approved.

4. Guide to looking up, updating information, and renewing your contract

4.1. Look up your insurance contract online
To check a contract you've purchased, simply visit the partner insurance company's lookup website (e.g., tracuu.baohiemtasco.vn) and enter your Certificate of Insurance number. If you've forgotten your certificate number, call the SFinance hotline for support in retrieving it.

4.2. Updating contract information & cancelling your insurance contract
Cancelling your insurance or updating personal information (name, phone number, ID card, etc.) is done simply in 3 steps:

1. Call the Hotline 1900 2198 to notify your request to cancel the contract or update information.
2. Fill out the required form and provide the relevant valid documents.
3. Submit at an SFinance transaction point or send directly to the partner insurance company for processing.

4.3. Renewing your insurance
You can fully renew your insurance contract upon expiry, depending on each product's policy. Simply contact an SFinance advisor for support with the renewal procedure to continue enjoying your full insurance benefits.

5. Contact and support channels

If you have any questions and need insurance support, our customer care team is always ready to help via the SFinance insurance consultation hotline: 1900 2198, or through the direct hotline of our partner insurance companies.

With SFinance's diverse insurance ecosystem, any risk to the health, accidents, or assets of you and your family will be protected safely, transparently, and quickly. Contact SFinance today to get advice on the insurance package that best suits your needs!